Kbkb Privacy Policy

1 Introduction & applicability

Welcome to kbkb.app. We believe your privacy is a fundamental right. This Privacy Policy explains what data is collected when you use the kbkb platform, why it is collected, and how it is kept secure.

By accessing the kbkb.app website or app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. This policy is part of our Terms & Conditions Also applicable.

We comply with applicable data protection laws in Bangladesh and international privacy standards. Our Privacy Policy is reviewed regularly and updated as needed.

2 What Data We Collect

We collect certain necessary information when you register and use the kbkb platform. Without this data, we cannot provide a safe and seamless experience. We only collect what is genuinely needed — nothing more.

Automatically Collected Information

When you use kbkb, certain data is collected automatically — such as your IP address, device type, browser version, and time spent on each page. This information is used to improve service quality and ensure security.

3 How your information is used

Kbkb uses your data solely for specific, legitimate purposes. We never sell your information or transfer it to unauthorized third parties.

• Account management: To verify registration, login, and account security.
• Identity verification (KYC): To verify age and identity and prevent fraud.
• Payment processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and requests promptly.
• Security monitoring: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and improve our product.
• Legal obligations: To meet government regulations and regulatory authority requirements.
• Promotional communications: To inform you about bonuses and offers, with your consent.

4 Data sharing policy

Kbkb does not sell your personal data to third parties. However, limited information may be shared with trusted partners to operate our services. Strict confidentiality agreements are in place for every such arrangement.

Who Your Data May Be Shared With

• Payment processor: bKash, Nagad, Rocket, and banking partners — minimal data shared for transaction verification.
• Identity verification service: Licensed verification agencies to complete the KYC process.
• Technology service provider: Cloud hosting and cybersecurity services — essential data only.
• Legal authorities: Disclosure is required under government directives or court orders.
• Regulatory authority: Authorized data sharing with licensing authorities and financial investigation agencies.

5 Cookies & Tracking Technologies

Kbkb uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language and theme.
• Analytics cookies: To understand site usage patterns — fully anonymized data.
• Marketing Cookies: To show you relevant ads — with your consent.

You can disable non-essential cookies through your browser settings. However, turning off certain cookies may limit some features of the site.

6 Data retention & duration

Kbkb retains your data only for as long as necessary. All information is kept while your account is active. After account closure, certain data may be retained for a specified period to meet legal obligations.

• Account data: minimum 5 years after account closure.
• Financial transaction records: 7 years (as required by financial regulations).
• KYC documents: 5 years after account closure.
• Communication and support records: 3 years.
• Cookies & session data: automatically deleted after the session ends.

7 Your Rights

Kbkb respects your right to data privacy. You have the following rights, all of which we fully recognize.

8 Protection of minors

Kbkb strictly does not provide services to anyone under 18. We do not knowingly collect data from minors. If we are notified that a minor's data has been collected inadvertently, we will delete it immediately and close the associated account.

If you believe your minor child is using kbkb, please contact our support team. To learn more about responsible gaming, visit our Responsible Gaming page View.

9 Security measures

Kbkb protects your data using industry-leading security technology. Our security systems are continuously updated and monitored.

• SSL 256-bit encryption: All data transfers are fully encrypted.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Round-the-Clock Monitoring: 24/7 system monitoring and suspicious activity detection.
• Firewall & DDoS protection: Advanced technology to prevent unauthorized access.
• Regular security audits: Regular audits conducted by independent security experts.
• Data Backup: Regular backups to reduce the risk of data loss to zero.

10 Policy changes

Kbkb may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or a platform notification. Continued use of the service after any changes constitutes acceptance of the updated policy.

Always check the "Last Updated" date at the top of the page and we recommend visiting this page regularly.

11 Contact Us

For any questions, complaints, or requests regarding the Privacy Policy, please contact our Data Protection Team. We aim to respond to your message as promptly as possible.